In any case, if you do not find the “Return” option, in that case, you need to understand that your product is not eligible for “Exchange or Refund”. Step 1: Initially, navigate to the “Order History” page and then choose the option named “Microsoft return request”. In order to Microsoft store request refund or exchange, follow the undermentioned steps You might control the exchange, return, or any other related activity on the Order History page. Microsoft Store Request Refund or Exchange Keep in mind, Membership renewal dates and charging dates are completely different. On the off chance that you see any kind of additional charge in the recurring bill, you may have disabled it after the expiry date. Note: In the event that you want to cancel a free preliminary membership or Microsoft membership, including Microsoft 365 and Xbox Live, see Turn Off or Cancel billing on a Microsoft membership. Moreover, you can also review your order history in order to confirm your Microsoft refund request. On the other hand, if you bought an item from another company and want to return the product due to any uncertain scenario, in that case, you may contact that company to ask about an exchange or refund(subject to their own exchange or refund strategy). At that point, you need to check whether your item/product is acceptable for a return. On the off chance that you bought an item from Microsoft or Microsoft Store, you can make a request for a return.
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